If you follow me on Twitter, Facebook or LinkedIn, then you know that I’m looking to hire a Knowledge Management Department & Library Coordinator. That’s not the focus of this post, but my experience (not necessarily recently) of reviewing résumés got me thinking about innovative ways to do things. I’ve also been thinking a lot about presentations — PowerPoint presentations in particular (as you may know from my previous post). Could combining the two–résumés and PowerPoint presentations–be the way to stand out from the crowd? The chocolate and peanut butter of self-promotion?
Google announced this morning Cloud Connect for the Google Search Appliance (GSA). The Search Appliance has been around for years, but Google has had difficulty getting law firm adoption. The latest version, however, offers some additional benefits that might make it more attractive to all types of businesses, including law firms.
The Cloud, Ground, and Social Search.
Google says that GSA now displays search results from “Google Docs and Google Sites alongside results from more traditional repositories, like file shares and content management systems.” In addition, one search can show results from blogs, and social media sites, like Twitter.
Who We Know.
Equally important — especially to law firms — is the new People Search feature, “which makes it easy to find experts and contact coworkers.” Search results for coworkers are included in response to queries. The announcement indicates that the GSA can index personnel information and includes an LDAP connector, which should make things easier to set up. The ability to index popular client relationship management (CRM) applications, like InterAction, is unclear.
Finally, the new GSA includes Dynamic Navigation and SharePoint 2010 support. Dynamic Navigation “allows users to drill down into search results based on search modifiers for their queries.” This sort of feature is nothing new; most of the search tools used by many law firms use it, but is an important addition to GSA nonetheless. Narrowing search results — rather than executing a new search — is one of the fastest ways to get the information you need. Google did not elaborate on SharePoint integration, except to say that it supports Microsoft SharePoint 2010 “content without the need for additional connectors.” Going forward, tight SharePoint integration will be absolutely necessary given the increasing rate of adoption at law firms.
What are your thoughts? Will the new version of GSA prompt more law form adoption?
Knowledge Management, Technology & Social Media for Lawyers and Law Firms
There are many reasons to love Twitter. One reason is that we love to share, and we love to help others. And we love to get credit for sharing and helping. After all, there are no “anonymous donors” on Twitter.
Finding that great article, YouTube video, or funny picture is exciting enough, but when you get credit for sharing it and starting the viral spread of such amazing stuff in the Twitterverse, well it just feels good.
It’s the Jukebox Hero Theory of Social Media: I didn’t write the song that I just selected on the jukebox, but I’m damn proud when it comes on and people are singing along and thinking “Oh! I love that song!”
Well Twitter People, that song was my selection. Of all the other songs I could have played, I chose that one. It’s awesome. I found it. And I shared it with you. You’re welcome.
By the way, there is no such thing as the Jukebox Hero Theory of Social Media – I just made it up. But as it turns out, there is some research behind the concept of how helping people makes you feel good. According to Allan Luks and Peggy Payne it’s called the Helper’s High, “a feeling of exhilaration and a burst of energy similar to that experienced after intense exercise, followed by a period of calmness and serenity.” They discuss it in their book, The Healing Power of Doing Good.
So, why else do you Tweet?
You can buy that really cool t-shirt on Zazzle. It’s not mine and I have no financial interest in it. I just think it’s cool. Plus I wanted to get credit for letting you all know about it. Because it makes me feel good.
LawyerKM :: Knowledge Management & Technology for Lawyers and Law Firms