I’ve spoken before about the importance of user experience (UX) design associated with the development of applications that support knowledge management initiatives and efforts. And in fact, I’m scheduled to discuss the topic again as a part of ILTA’s presentation track at LegalTech NY in 2014. As I ponder this topic, and as I write a section about UX in my forthcoming book about KM in the legal profession, I am reminded of the idea that I presented in my first talk about UX: that we are undergoing a phenomenon that I call the “consumerization of user experience.”
This idea is similar to the familiar phrase “consumerization of IT,” Read more
Box, formerly known as Box.net, is a cloud-based file sharing and content management platform. While some people think of Box as similar to Dropbox, Box is better suited to enterprises, like law firms, mainly due to its superior security and management features.
Dropbox and others have made attempts to match Box’s enterprise prowess, but Box repeatedly scores higher in head-to-head comparisons, like this one from InfoWorld. Box has, for a long time, had a great presence outside of large law firms, capturing the business of more than 90% of Fortune 500 companies. Read more
I am constantly reminded of the importance of communicating effectively. And I am repeatedly convinced that a simple message delivered in a simple way is most effective.
Last Thursday, I participated on a speaking panel with Lisa Gianakos, Director of Knowledge Management at Pillsbury Winthrop Shaw Pittman LLC. The topic was “Leveraging KM Technologies and Methods to Grow Legal Project Management.” Since we weren’t sure about the audience’s familiarity with knowledge management or legal project management, we started with an overview of both. I handled KM, Lisa handled LPM. Read more
I am looking forward to speaking on a panel at the 11th Annual Law Firm Information and Technology Forum, on April 25, 2013, sponsored by Thomson Reuters.
The topic is Leveraging KM Technologies and Methods to Grow Legal Project Management.
Here is the description from the conference:
Knowledge Management (KM) has proven to be an effective means to improve the practice of law. Through KM, many firms now have mature technologies and methods for effectively gathering, Read more
These days, I’ve been reverting a bit to my college life when I studied philosophy, and revisiting some old texts. Not surprisingly, I’m coming across pearls of wisdom in the writings of the ancient thinkers. This, from Seneca‘s Letters From a Stoic (Letter VI – On Sharing Knowledge), caught my eye and reminded me that there’s nothing new under the sun:
“Nothing will ever please me, no matter how excellent or beneficial, if I must retain the knowledge of it to myself. And if wisdom were given me under the express condition that it must be kept hidden and not uttered, I should refuse it. No good thing is pleasant to possess, without friends to share it.”
Although he studied law, I am doubtful that Seneca suspected, almost 2000 years later, that lawyers and law firms would be challenged by what came to be known as knowledge management. I further doubt that he could imagine that some would question the value of sharing knowledge.
From the official ILTA Announcement:
ILTA 2013: The Catalyst is a four-day educational conference with over 200 peer-developed educational sessions, ample networking opportunities, more than 200 exhibiting vendors and much more!
August 18-22, 2013 at Caesar’s Palace in Las Vegas, Nevada.
Register now for discounted pricing.
Register by March 31st and get a $150 discount off the standard rate. Check out the SuperPass offering for organizations sending seven or more people.
The catalyst for new ideas, new connections.
A catalyst can be defined as something or someone that causes a reaction or activity between two or more things to create something new. ILTA’s 2013 conference will be a time to make reactions happen that will affect our profession now and for years to come. Join us, and find your catalyst for change!
Sessions: abundant and relevant.
We have a stellar lineup of keynote speakers who take the stage each morning, and attendees will experience various session formats, including hands-on, interactive audience participation, case studies, advanced curriculum, roundtables, lecture presentations and panel discussions. You are sure to have numerous takeaways to use back at the office! The full session lineup will be provided by the end of May.
Networking opportunities begin on Sunday afternoon with our Communities of Interest, and they continue throughout the week. Take advantage of the numerous opportunities to meet with your peers face-to-face!
Stay informed; join the conversation.
> Visit the ILTA Conference Facebook event
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> Help spread the word: #ILTA13
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Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime. – Chinese proverb.
As knowledge management professionals, we want to encourage sharing and the dissemination of knowledge throughout our organizations. We know how hard it can be to do that and to encourage people to do the same. You may have set up wonderful systems and resources to help promote this, but sometimes it may seem that you just can’t reach everyone with the “good word” of KM.
Don’t be frustrated. Be creative.
As a KM professional, you are a “go to” person in your firm. People come to you for answers. Read more
LegalTech NY is next week and it’s time to network. Over the years, I’ve grown more interested in the easy networking opportunities (since I live in NYC) than the content at this event (I find it a little too e-discovery heavy). As I was planning my week, I was reminded of a new iPhone app that I recently downloaded. It’s called Here on Biz.
In a nutshell, the Here on Biz (HoB) app adds location awareness to your LinkedIn account allowing you to connect — and meet up — with people around you. So, say you’re on a business trip (maybe for a legal trade show in New York) and you want to kill some time by finding other business folks who would like to meet up for some networking. Here on Biz provides you the way to find others looking to do the same.
How to use Here on Biz. Download the app (link) and sign up by connecting it to your LinkedIn account. When you launch the app, Here on Biz locates you and shows you fellow Here on Biz users in the area. Check out the profiles and if you find someone interesting, click the plus sign to add them to your HoB network. When they accept the invitation, you can start a chat and arrange a meet up. HoB has been described as Foursquare for business.
As the iTunes page for the app says, “Never miss another business opportunity around you. See other LinkedIn members around you who use Here On Biz and connect/chat with them. Be alerted when other group members or those in your network are nearby while you travel. No more unproductive evenings alone at the hotel lobby bar while traveling on business. Here On Biz allows you to easily network with professionals around you in real time.”
Another nice feature, that should be applicable to the LegalTech crowd, is the ability to check in at a nearby event. I haven’t used this feature yet, but When I get to LegalTech, I’ll do so. I invite you to connect with me on Here on Biz. And maybe we can connect (for real) at LegalTech.
Here’s a little tip that I have been doing for years. Before I travel, I check my LinkedIn connections in the area where I’m going. It helps remind me who I’m connected with and it gives me an excuse to catch up with an old friend or colleague.
Here’s my step-by- step method for pre-trip connection planning:
1. Go to LinkedIn’s Advanced Search page. The link is in the upper right-hand corner, next to the search box. Read more
On a recent flight from Chicago to New York, I realized that there is a lot of important information to process when traveling. There’s also a lot of unimportant information – noise. I sat in the emergency row, so I had even more to process than some of the other passengers (e.g., the emergency exit door weighs 50 pounds and it needs to be completely removed prior to exiting).
What struck me is that even in an environment where certain information is so critically important — life and death in some instances — the airline also muddied the water with frivolous information. Read more