The Future of Knowledge Management – Crowd Sourcing Comments for My KM Book

Readers of the blog know that for the past few weeks, I have been crowd sourcing comments for my KM book that will be published by the ABA in early 2014.  Thanks to all who have commented here and sent me emails with other comments.

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Last week we talked about disappointment and failure.  This week, a more rosy topic: the future of KM. Read more

Knowledge Management is Disappointing and Has Failed – Crowd Sourcing Comments for My KM Book

If you have been following my blog, you know that I have been crowd-sourcing comments for my KM book that will be published by the ABA in early 2014.  Last week, I crowd-sourced comments about who leads KM in law firms.  Thank you to those who commented (both on the blog and in emails directly to me).  This week, it’s all about disappointment and failure.

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I’m not talking about the various failures that we all have experienced in KM (or other) efforts in our careers.  I’m talking about the failure of KM itself.   Read more

Crowd Sourcing Comments for My KM Book – Who Leads KM in Law Firms?

I’m excited to report that I am writing a book about KM in the legal profession and it is scheduled for publication by the ABA in 2014.  If you know me, then you know that I am a big fan of collaboration.  I’m also always trying to think of ways to do things differently, better, and more effectively.  I think I have come up with a way to make this a better book — one that will really resonate with KM professionals, law firm leaders, and those who want to learn about KM, and/or who are thinking of getting involved in KM in their law firm or legal department.  That approach is to crowd source parts of the book from the KM community.  See more below the chart…

Who leads KM in law firms

I’m starting this experiment by seeking comments Read more

The Consumerization of User Experience (UX)

ux imageI’ve spoken before about the importance of user experience (UX) design associated with the development of applications that support knowledge management initiatives and efforts.  And in fact, I’m scheduled to discuss the topic again as a part of ILTA’s presentation track at LegalTech NY in 2014.  As I ponder this topic, and as I write a section about UX in my forthcoming book about KM in the legal profession, I am reminded of the idea that I presented in my first talk about UX: that we are undergoing a phenomenon that I call the “consumerization of user experience.”

This idea is similar to the familiar phrase “consumerization of IT,” Read more

Box Announces Cloud File Storage and Sharing for Law Firms, Both Large and Small

box_logoBox, formerly known as, is a cloud-based file sharing and content management platform.  While some people think of Box as similar to Dropbox, Box is better suited to enterprises, like law firms, mainly due to its superior security and management features.

Dropbox and others have made attempts to match Box’s enterprise prowess, but Box repeatedly scores higher in head-to-head comparisons, like this one from InfoWorld.  Box has, for a long time, had a great presence outside of large law firms, capturing the business of more than 90% of Fortune 500 companies. Read more

Communicating Knowledge Management (KM) to Busy Lawyers

km card copyright patrick didomenicoI am constantly reminded of the importance of communicating effectively.  And I am repeatedly convinced that a simple message delivered in a simple way is most effective.

Last Thursday, I participated on a speaking panel with Lisa Gianakos, Director of Knowledge Management at Pillsbury Winthrop Shaw Pittman LLC.  The topic was “Leveraging KM Technologies and Methods to Grow Legal Project Management.”  Since we weren’t sure about the audience’s familiarity with knowledge management or legal project management, we started with an overview of both.  I handled KM, Lisa handled LPM. Read more

Speaking: Leveraging Knowledge Management (KM) Technologies and Methods to Grow Legal Project Management (LPM)

I am looking forward to speaking on a panel at the 11th Annual Law Firm Information and Technology Forum, on April 25, 2013,  sponsored by Thomson Reuters.

The topic is Leveraging KM Technologies and Methods to Grow Legal Project Management.

Here is the description from the conference:

Knowledge Management (KM) has proven to be an effective means to improve the practice of law. Through KM, many firms now have mature technologies  and methods for effectively gathering, Read more

Knowledge Management: Not As New As You Might Think

220px-Seneca-berlinantikensammlung-1These days, I’ve been reverting a bit to my college life when I studied philosophy, and revisiting some old texts.  Not surprisingly, I’m coming across pearls of wisdom in the writings of the ancient thinkers.  This, from Seneca‘s Letters From a Stoic (Letter VI – On Sharing Knowledge), caught my eye and reminded me that there’s nothing new under the sun:

“Nothing will ever please me, no matter how excellent or beneficial, if I must retain the knowledge of it to myself.  And if wisdom were given me under the express condition that it must be kept hidden and not uttered, I should refuse it.  No good thing is pleasant to possess, without friends to share it.”

Although he studied law, I am doubtful that Seneca suspected, almost 2000 years later, that lawyers and law firms would be challenged by what came to be known as knowledge management.  I further doubt that he could imagine that some would question the value of sharing knowledge.

ILTA 2013 Conference Registration Now Open

From the official ILTA Announcement:

ILTA 2013: The Catalyst is a four-day educational conference with over 200 peer-developed educational sessions, ample networking opportunities, more than 200 exhibiting vendors and much more!

August 18-22, 2013 at Caesar’s Palace in Las Vegas, Nevada.

Register now for discounted pricing.

Register by March 31st and get a $150 discount off the standard rate. Check out the SuperPass offering for organizations sending seven or more people.

The catalyst for new ideas, new connections.

A catalyst can be defined as something or someone that causes a reaction or activity between two or more things to create something new. ILTA’s 2013 conference will be a time to make reactions happen that will affect our profession now and for years to come. Join us, and find your catalyst for change!

Sessions: abundant and relevant.

We have a stellar lineup of keynote speakers who take the stage each morning, and attendees will experience various session formats, including hands-on, interactive audience participation, case studies, advanced curriculum, roundtables, lecture presentations and panel discussions. You are sure to have numerous takeaways to use back at the office! The full session lineup will be provided by the end of May.


Networking opportunities begin on Sunday afternoon with our Communities of Interest, and they continue throughout the week. Take advantage of the numerous opportunities to meet with your peers face-to-face!

Stay informed; join the conversation.

> Visit the ILTA Conference Facebook event
> Follow the ILTA Conference on Twitter
> Help spread the word: #ILTA13
> Follow the Conference Blog

Promoting Knowledge Management: Never Just Give Someone a Fish

200170689-004Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime. – Chinese proverb.

As knowledge management professionals, we want to encourage sharing and the dissemination of knowledge throughout our organizations.  We know how hard it can be to do that and to encourage people to do the same.  You may have set up wonderful systems and resources to help promote this, but sometimes it may seem that you just can’t reach everyone with the “good word” of KM.

Don’t be frustrated.  Be creative.

As a KM professional, you are a “go to” person in your firm.  People come to you for answers.  Read more