Knowledge Management: Not As New As You Might Think

220px-Seneca-berlinantikensammlung-1These days, I’ve been reverting a bit to my college life when I studied philosophy, and revisiting some old texts.  Not surprisingly, I’m coming across pearls of wisdom in the writings of the ancient thinkers.  This, from Seneca‘s Letters From a Stoic (Letter VI – On Sharing Knowledge), caught my eye and reminded me that there’s nothing new under the sun:

“Nothing will ever please me, no matter how excellent or beneficial, if I must retain the knowledge of it to myself.  And if wisdom were given me under the express condition that it must be kept hidden and not uttered, I should refuse it.  No good thing is pleasant to possess, without friends to share it.”

Although he studied law, I am doubtful that Seneca suspected, almost 2000 years later, that lawyers and law firms would be challenged by what came to be known as knowledge management.  I further doubt that he could imagine that some would question the value of sharing knowledge.

Promoting Knowledge Management: Never Just Give Someone a Fish

200170689-004Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime. – Chinese proverb.

As knowledge management professionals, we want to encourage sharing and the dissemination of knowledge throughout our organizations.  We know how hard it can be to do that and to encourage people to do the same.  You may have set up wonderful systems and resources to help promote this, but sometimes it may seem that you just can’t reach everyone with the “good word” of KM.

Don’t be frustrated.  Be creative.

As a KM professional, you are a “go to” person in your firm.  People come to you for answers.  Read more

Plan to Connect Before You Travel Using LinkedIn Advanced Search

Here’s a little tip that I have been doing for years. Before I travel, I check my LinkedIn connections in the area where I’m going.  It helps remind me who I’m connected with and it gives me an excuse to catch up with an old friend or colleague.

Here’s my step-by- step method for pre-trip connection planning:

1. Go to LinkedIn’s Advanced Search page.  The link is in the upper right-hand corner, next to the search box. Read more

Communicating What’s Important

On a recent flight from Chicago to New York, I realized that there is a lot of important information to process when traveling.  There’s also a lot of unimportant information – noise.  I sat in the emergency row, so I had even more to process than some of the other passengers (e.g., the emergency exit door weighs 50 pounds and it needs to be completely removed prior to exiting).

What struck me is that even in an environment where certain information is so critically important — life and death in some instances — the airline also muddied the water with frivolous information.  Read more

Free ILTA Webinar: Future-Proofing your SharePoint Strategy – August 9, 2012

Future-Proofing Your SharePoint Strategy  

Join the International Legal Technology Association (ILTA) for this free webinar on Thursday, August 9, 2012 at 4:00 p.m. GMT / 12:00 p.m. EDT / 11:00 a.m. CST /10:00 a.m. MST / 9:00 a.m. PST.

Description:
Having an effective SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy, and where do you start? SharePoint is a continually evolving platform, so once you have a strategy, how do you ensure it will be successful over time? Join Richard Harbridge as he discusses the importance of effective SharePoint strategies and outlines real-world best practices in the legal industry.

Speaker:
Richard Harbridge is an internationally recognized expert in Microsoft SharePoint and is a technology and business evangelist with deep expertise in information architecture, enterprise content management and technology strategy. He has successfully defined, architected, developed and implemented well over one hundred SharePoint solutions, including small implementations on a single server to over 80,000-user implementations in international organizations.

REGISTER online here

Questions?  Please contact Kristy Costello at 512.795.4674 or kristina@iltanet.org

ILTA Webinar: The Attorney Personality Profile – Knowing and Harnessing Your Practitioners’ Tendencies

The Attorney Personality Profile – Knowing and Harnessing Your Practitioners’ Tendencies

Join ILTA for this webinar on Thursday, July 26, 2012 at

4 p.m. GMT/ 12 p.m. EST / 11:00 a.m. CST /10:00 a.m. MST / 9:00 a.m. PST.

Join in the exploration of personality types, lawyers’ personalities specifically, that impact the successful implementation of firm projects, with particular emphasis on KM initiatives. Based on several studies that have examined the typical lawyer personality, hear why lawyers are both rewarding and challenging people with whom to work. Learn how to use this information Read more

Knowledge Management and the Simple Stick

This blog post is cross-posted on the ILTA KM Blog.

People who know me well know that I’m a bit obsessed with simplicity, minimalism, and focus.  For a while, those three words were set as my iPhone screen wallpaper, staring me in the face dozens of times a day.  So, when I learned that Ken Segall, who worked with Steve Jobs on several Apple ad campaigns, published a book called Insanely Simple: The Obsession That Drives Apple’s Success, of course I bought it.

Insanely Simple digs into the world of simplicity at Apple under Steve Jobs.  Read more

Free KM Webinar: Best Practices and Process Improvements To Maximize Your Document Management System

Improve Your DM! Best Practices and Process Improvements To Maximize Your DMS

Join us for a free webinar on Wednesday, June 20, 2012 at  4 p.m. GMT/ 12 p.m. EST / 11:00 a.m. CST / 10:00 a.m. MST / 9:00 a.m. PST.

Have you recently thought about the structure and effectiveness of your document management system? Are the initial choices you made when implementing it still serving your business needs? Join this webinar to hear about two firms’ efforts to improve their document management systems. The presenters will discuss the implementation of best practices, standardization, naming conventions and business processes that can better capitalize on document retrieval, records management and knowledge management initiatives.

Speakers:

Joshua Fireman, CEO of Fireman & Company, is a respected leader in knowledge management, noted for achieving the field’s ultimate goal of having active contributions to an institutional knowledge base. Joshua was previously the vice president and general counsel of ii3 and designed enterprise-class solutions. Prior to joining ii3, Joshua led the development of McCarthy Tétrault’s knowledge management system. He can be reached at joshua.fireman@firemanco.com.

Cindy Mahoney is a Senior Systems Administrator at Ropes & Gray LLP in New York. She has 10 years of experience with iManage as a document management administrator, project manager, development manager and consultant. Cindy currently serves on the ILTA Enterprise Content Management Peer Group Steering Committee, is a member of the DocAuto Advisory Board and is an ILTA City Rep for New York City. She is a certified Project Management Professional and can be reached at cynthia.mahoney@ropesgray.com.

Monroe M. Horn is the Chief Technology Officer at Sunstein Kann Murphy & Timbers LLP. He can be reached at mhorn@sunsteinlaw.com.

REGISTER online here

Questions? Please contact Kristy Costello at 512.795.4674 or kristina@iltanet.org

Free KM Webinar: Starting a Knowledge Management Program at Your Law Firm

Starting a Knowledge Management Program at Your Firm

Join us for a free webinar on Tuesday, June 5, 2012 at 4 p.m. GMT/ 12 p.m. EST / 11:00 a.m. CST / 10:00 a.m. MST / 9:00 a.m. PST.

Join three experienced knowledge management thought leaders as they discuss how to start (or revitalize) a KM program at your law firm. They’ll explore reasons to start a KM program, how to learn about your firm and its personality, and what first steps to take.

There will also be a question and answer period. You can ask questions or make comments before and during the webinar using Twitter — just use the #StartingKM and/or #ILTAKM hashtag. Feel free to tweet our panelists directly: John Gillies (@JohnGillies), Jeffrey Rovner (@JeffRovner), Rachelle Rennagel (@Irshal). You may also tweet our moderator, Patrick DiDomenico (@LawyerKM).

Speakers:

John Gillies is the Director of Practice Support at Cassels Brock & Blackwell in Toronto. He collaborates with all firm members to enhance the culture of knowledge-sharing through building appropriate organizational and technical structures. John has spoken at numerous Canadian and American conferences and has published articles and blog postings on knowledge management and legal drafting issues. He can be reached at jgillies@casselsbrock.com or on Twitter @JohnGillies.

Rachelle Rennagel is the Director of Legal Services at Patterson Belknap Webb & Tyler. She oversees the firm’s practice support, paralegal, library and managing clerk’s offices, and is responsible for the firm’s knowledge management initiatives. This role calls on her technology skills, and — as a former practicing attorney — she acts as an intermediary between the firm’s attorneys and its IT organization. Rachelle is currently ILTA’s Conference Vice President. She can be reached at rrennagel@pbwt.com or on Twitter @Irshal.

Jeff Rovner is the Managing Director for Information at O’Melveny & Myers LLP, where he directs all of the firm’s technology, information and knowledge management functions. In 2006, London’s “Citytech Magazine” included Jeff on its “Global Tech Leaders Top 100.” Jeff is a frequent speaker on the topics of information technology and knowledge management, and is currently teaching those subjects as an adjunct professor in the George Washington University Master’s Program in Law Firm Management. He can be reached at jrovner@omm.com or on Twitter @JeffRovner.

Patrick DiDomenico is the Director of Knowledge Management at Ogletree, Deakins, Nash, Smoak & Stewart, P.C. in New York. He leads the firm’s efforts to help lawyers work more efficiently and effectively to create value for its clients. Patrick is a frequent speaker on knowledge management, social media and legal technology. He is a member of the ILTA Conference Committee and the ILTA Knowledge Management Peer Group Steering Committee. He can be reached at patrick.didomenico@ogletreedeakins.com or on Twitter @LawyerKM.

REGISTER online here

 

Bi-Annual ILTA Knowledge Management Survey

Don’t miss your opportunity to be heard about what’s new and interesting in legal knowledge management!

Take the International Legal Technology Association’s Knowledge Management Survey.

This is a great resource and can help you benchmark your firm or law department against your peers in all things KM.

If you haven’t already, please take the survey today.

Click here to take the survey.