Starting a Knowledge Management Program at Your Firm

Join us for a free webinar on Tuesday, June 5, 2012 at 4 p.m. GMT/ 12 p.m. EST / 11:00 a.m. CST / 10:00 a.m. MST / 9:00 a.m. PST.

Join three experienced knowledge management thought leaders as they discuss how to start (or revitalize) a KM program at your law firm. They’ll explore reasons to start a KM program, how to learn about your firm and its personality, and what first steps to take.

There will also be a question and answer period. You can ask questions or make comments before and during the webinar using Twitter — just use the #StartingKM and/or #ILTAKM hashtag. Feel free to tweet our panelists directly: John Gillies (@JohnGillies), Jeffrey Rovner (@JeffRovner), Rachelle Rennagel (@Irshal). You may also tweet our moderator, Patrick DiDomenico (@LawyerKM).

Speakers:

John Gillies is the Director of Practice Support at Cassels Brock & Blackwell in Toronto. He collaborates with all firm members to enhance the culture of knowledge-sharing through building appropriate organizational and technical structures. John has spoken at numerous Canadian and American conferences and has published articles and blog postings on knowledge management and legal drafting issues. He can be reached at jgillies@casselsbrock.com or on Twitter @JohnGillies.

Rachelle Rennagel is the Director of Legal Services at Patterson Belknap Webb & Tyler. She oversees the firm’s practice support, paralegal, library and managing clerk’s offices, and is responsible for the firm’s knowledge management initiatives. This role calls on her technology skills, and — as a former practicing attorney — she acts as an intermediary between the firm’s attorneys and its IT organization. Rachelle is currently ILTA’s Conference Vice President. She can be reached at rrennagel@pbwt.com or on Twitter @Irshal.

Jeff Rovner is the Managing Director for Information at O’Melveny & Myers LLP, where he directs all of the firm’s technology, information and knowledge management functions. In 2006, London’s “Citytech Magazine” included Jeff on its “Global Tech Leaders Top 100.” Jeff is a frequent speaker on the topics of information technology and knowledge management, and is currently teaching those subjects as an adjunct professor in the George Washington University Master’s Program in Law Firm Management. He can be reached at jrovner@omm.com or on Twitter @JeffRovner.

Patrick DiDomenico is the Director of Knowledge Management at Ogletree, Deakins, Nash, Smoak & Stewart, P.C. in New York. He leads the firm’s efforts to help lawyers work more efficiently and effectively to create value for its clients. Patrick is a frequent speaker on knowledge management, social media and legal technology. He is a member of the ILTA Conference Committee and the ILTA Knowledge Management Peer Group Steering Committee. He can be reached at patrick.didomenico@ogletreedeakins.com or on Twitter @LawyerKM.

REGISTER online here

 

Don’t miss your opportunity to be heard about what’s new and interesting in legal knowledge management!

Take the International Legal Technology Association’s Knowledge Management Survey.

This is a great resource and can help you benchmark your firm or law department against your peers in all things KM.

If you haven’t already, please take the survey today.

Click here to take the survey.

As part of the ILTA Knowledge Management Peer Group Steering Committee, I am helping put together a session for the annual conference in Washington DC in August.

This session will cover the wide spectrum of uses of document management systems in law firms: from the simple to the complex. Then, we will examine how innovative firms have leveraged document management systems to promote knowledge management efforts.

If you or someone you know has some good experience with this, please let me know.

Send me a tweet on Twitter: @LawyerKM

Thanks!

On the eve of the Ark Group’s Knowledge Management in the Legal Profession conference in New York City (Oct. 26-27, 2011), I wanted to tell you about an upcoming KM conference in Sydney, Australia.  Ark Group’s Knowledge Management in the Legal Profession, scheduled for March 6-7, 2012 in Sydney,  is sure to be a great conference.

I spoke at this event earlier this year, and can tell you that the presenters and audience were all top notch.  The 2012 conference will surely be excellent.  So, if you’re in or around Sydney in March, you should certainly check it out.

Here is a brief description from Ark Group:

This one-day forum will provide you with opportunities to hear timely and topical knowledge management case studies. You’ll have the chance to interact and network with presenters and attendees from organisations similar to yours and share ideas and how to:

  • Prove the value and ROI of KM and win support for the KM agenda
  • Implement knowledge sharing initiatives that make a difference in the firm
  • Harness the drive for social media and mobile technologies
  • Get lawyers to engage in knowledge management and eLearning
  • Select the projects and technologies that will have the most impact on the firm
  • Establish a culture of sharing and the address the role of leadership in it

There are also post-conference workshops on social media and tacit knowledge transfer.

Click here for a PDF brochure of the event.

Here is a continuation of my ILTA Conference coverage.  ILTA information followed by my brief notes.  Please forgive the typos (I’m typing away quickly just to get the thoughts down on “paper.

From ILTA:

Social Networking in the Legal Industry
Description: Law firms, like virtually every other business today, are discovering the benefits of social networking collaboration. Learn about the use of collaborative tools such as wikis, blogs and discussion forums, and networking sites like Facebook and LinkedIn.

Date/Time:     Monday 8/22/2011 at 1:00 p.m.
Location:     Canal C
Speaker(s):

  • David Hobbie – Goodwin Procter LLP
  • Beau Mersereau – Fish & Richardson P.C.
  • Katrina Dittmer – Baker & Daniels

My Notes:

This was a standing room only crowd.  They actually had to bring in more chairs and there were still people sitting on the floor.  This session covers non- Continue reading »

The ILTA Conference has begun here in Nashville.  I’ll be attending as many of the sessions as I can (there are so many to choose from).  The first session I attended was a Knowledge Management Peer Group Steering Committee sponsored session called Advances in Document Assembly.

Here is the info from ILTA followed by my brief notes.  Please forgive the typos (I’m typing away quickly just to get the thoughts down on “paper”).

From ILTA:

Advances in Document Assembly
Description: While document assembly applications have been around for a few years, adoption has been relatively slow and usually for niche legal practice areas. However, new technologies may rejuvenate interest.

Date/Time:     Monday 8/22/2011 at 11:00 a.m.
Location:     Canal C
Speaker(s):

  • Peter Krakaur – Orrick, Herrington & Sutcliffe LLP
  • Michael Tominna – DLA Piper
  • Ayelette Robinson – Littler Mendelson, P.C.
  • Yvonne Willis – Pillsbury Winthrop Shaw Pittman LLP
  • Moderator: David Hobbie – Goodwin Procter LLP

My Notes:

Poll: Most people in the room do not currently use DA software.

DH – What is DA?  – Continue reading »

If you’re headed to the ILTA Conference next week, please consider attending some (or all) of the six Knowledge Management Sessions.  Then, immediately following the final KM session, please join the KM Peer Group for our annual conference Cocktail Party on Wednesday 8/24 at 4:30 p.m. in room Delta C at the Gaylord.  The cocktail party is sponsored by Recommind.

The International Legal Technology Association (a.k.a. ILTA) Conference starts next week (Aug 21-25) at the Gaylord Opryland in Nashville, TN.  The official conference Twitter hash tag is #ILTA11.

As a part of the ILTA Knowledge Management Peer Group Steering Committee, I had the pleasure of serving as this year’s conference liaison.  The Steering Committee members worked hard to develop six great sessions for the conference.  I hope you attend them.  Here are the summaries of the six sessions:

1. Advances in Document Assembly
Description: While document assembly applications have been around for a few years, adoption has been relatively slow and usually for niche legal practice areas. However, new technologies may rejuvenate interest.

Date/Time:     Monday 8/22/2011 at 11:00 a.m.
Location:     Canal C
Speaker(s):

  • Peter Krakaur – Orrick, Herrington & Sutcliffe LLP
  • Michael Tominna – DLA Piper
  • Ayelette Robinson – Littler Mendelson, P.C.
  • Yvonne Willis – Pillsbury Winthrop Shaw Pittman LLP
  • Moderator: David Hobbie – Goodwin Procter LLP

2. Social Networking in the Legal Industry
Description: Law firms, like virtually every other business today, are discovering the benefits of social networking collaboration. Learn about the use of collaborative tools such as wikis, blogs and discussion forums, and networking sites like Facebook and LinkedIn.

Date/Time:     Monday 8/22/2011 at 1:00 p.m.
Location:     Canal C
Speaker(s):

  • David Hobbie – Goodwin Procter LLP
  • Beau Mersereau – Fish & Richardson P.C.
  • Katrina Dittmer – Baker & Daniels

3. It Takes a Village to Deliver Effective AFAs
Description: Learn how KM professionals and key players from finance, IT, professional development, legal project management, records and other areas can collaborate to help law firms implement successful AFAs.

Date/Time:     Wednesday 8/24/2011 at 9:15 a.m.
Location:     Delta Ballroom C
Speaker(s):

  • Tom Baldwin – Reed Smith LLP
  • Toby Brown – Vinson & Elkins, L.L.P.
  • Pamela Woldow – Edge International

4. How KM Supports Innovative Service Delivery
Description: KM isn’t just precedents anymore. Hear how some true innovators in the field have tied sustainable KM processes and tools to specific legal services in ways that show clear increases in value delivered to clients.

Date/Time:     Wednesday 8/24/2011 at 11:30 a.m.
Location:     Delta Ballroom C
Speaker(s):

  • Scott Rechtschaffen – Littler Mendelson, P.C.
  • Brynn Wiswall – Baker Donelson Bearman Caldwell & Berkowitz
  • Howard Nicols – Squire, Sanders & Dempsey

5. Creating an Optimal KM Value Strategy
Description:  A sound KM strategy is essential to success. Whether you are just starting a KM program or you’ve been at it for years, you’ll take away insight into how your colleagues have formulated or refreshed their KM strategies to optimal levels, and what did and didn’t work.

Date/Time:     Wednesday 8/24/2011 at 1:30 p.m.
Location:     Delta Ballroom C
Speaker(s):

  • Steven Lastres – Debevoise & Plimpton LLP
  • John Gillies – Cassels Brock & Blackwell LLP
  • Sally Gonzalez – HBR Consulting LLC
  • Moderator: Patrick DiDomenico – Gibbons P.C.

6. KM Helps Meet the ACC Value Challenge
Description: The Association for Corporate Counsel (ACC) has challenged law firms to understand their clients’ business better, be more efficient in their work, be more effective in training junior lawyers, and better budget and manage costs. Find out how knowledge management can help achieve these goals.

Date/Time:   Wednesday  8/24/2011 at 3:30 p.m.
Location:     Delta Ballroom C
Speaker(s):

  • Jeffrey Brandt – PinHawk LLC
  • Thom Wisinski – Haynes and Boone, LLP
  • Mary F. Panetta – Crowell & Moring LLP
  • Moderator: David Hobbie – Goodwin Procter LLP

These are all sure to be excellent sessions and I encourage everyone to attend.

 

As you may know, I’m a fan of (and perhaps a bit obsessed with) simplicity and concision.  So, I’m always looking for good, high-quality ways of making a point without wasting time.  When I came across a nice video by Nick Milton of Knoco about the distiction among data, information, and knowledge, I felt compelled to share it.  This video (along with other good KM info) is also embedded in Knoco’s FAQ page.

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