LinkedIn recently released a new feature, called Signal, that allows you to easily search all LinkedIn members’ Network Updates.   As LinkedIn says in its introductory video, below, this is a way to cast a professional net on the constant stream of Tweets and Updates, and use LinkedIn as a business intelligence dashboard.

On my brief review, this looks like it has potential to be very useful, and to make LinkedIn a more relevant player in the social networking universe.  The search is fast and surfaces what appears to be good content.  Just enter a search term in the “Search Updates” box above the Network Updates section:

The search results are interesting. Continue reading »

On the heels of my last post about using PowerPoint as a résumé, a law school friend of mine told me about Prezi – a web application that allows you to make really interesting presentations.  This PowerPoint alternative just might be the future of presentations.  Here’s an example that I made (in about ten minutes).  Let me know what you think.  Click the “play” triangle to start and then keep clicking it or use < arrow > keys to make it go:

Knowledge Management, Technology & Social Media for Lawyers and Law Firms

If you follow me on Twitter, Facebook or LinkedIn, then you know that I’m looking to hire a Knowledge Management Department & Library Coordinator.  That’s not the focus of this post, but my experience (not necessarily recently) of reviewing résumés got me thinking about innovative ways to do things.  I’ve also been thinking a lot about presentations — PowerPoint presentations in particular (as you may know from my previous post).  Could combining the two–résumés and PowerPoint presentations–be the way to stand out from the crowd?  The chocolate and peanut butter of self-promotion?

The examples below, from SlideShare, are great.  When was the last time you were so engaged by a résumé? Continue reading »

The Master

Recently, before a conference I attended, someone said to me, “Oh, I know you hate PowerPoint presentations. So do I. This will be horrible.”

To the contrary, I don’t hate PowerPoint presentations (or Apple Keynote presentations, for that matter). I do feel a bit tortured  when someone misuses PowerPoint to kill an otherwise good and interesting presentation. I’m not alone, of course. So many of us have been subjected to so many bad presentations that some people have sworn off PowerPoint altogether.  But for you presenters out there, my advice is: don’t give up hope.  Just give up the bad practices that make bad PowerPoint presentations.

So here are a few points I think are important.  I certainly won’t cover all there is to know about making presentations.  I’m no expert, but there are some great expert resources out there (see below for a list).

Don’t Read Your Slides

Everyone knows this. Everyone says, “don’t do it.”  Everyone hates when others do it. So why do so many people still do it?   Continue reading »

For some reason, more and more and blog posts have enumerative titles like “The Top 10 Most Popular Social Networks,” and “Top 5 Myths about Facebook.”   A  Google search revealed over 530,000 blog posts published in 2010 that have “Top 10″ in the title.  In the spirit of the beloved enumerative blog post, here are five reasons why we love these lists:

1. They’re short

Who has the time to read lengthy blog posts?  Enumerative posts are usually short and concise (I have a thing for concision).  They have numbered headings, so they’re skim-able.   By the way, lack of time to read good stuff is why I love to use Instapaper, a bookmarking tool that let’s you quickly mark web pages to read later.  It’s dead simple.  Set up a free account, install the bookmarklet, and click it when you’re on a web page that you want to read later.  When you have the time, visit Instapaper (on the web, iPad, or mobile device) to get a nice text-only, super-readable version of the article.  Here is a New York Times article about it.*  But I digress.

2. Anticipation

I get all excited when someone promises me a list.  I can’t wait Continue reading »

On October 26, 2010 I attended day one of Ark Group’s two-day Knowledge Management in the Legal Profession conference in New York City. Day one was really a pre-conference workshop on Legal Project Management (LPM), which was wonderfully facilitated by Joshua Fireman, VP and General Counsel of ii3, and Andrew Terrett, Director of Knowledge Management at Borden Ladner Gervais (Terrett is also Certified Project Manager (PMP), which was especially relevant to the workshop).

Joshua and Andrew did a very nice job of presenting a high-level overview of project management, including key definitions, why lawyers need project management, key PM concepts, PM application to legal services and the role of KM in LPM.  The second half of the day was spent in work groups hypothetically implementing PM in a case study.

What is the Role of KM in Legal Project Management?

I won’t get into all the details because others have written a lot about the KM – LPM connection Continue reading »

Google announced this morning Cloud Connect for the Google Search Appliance (GSA).  The Search Appliance has been around for years, but Google has had difficulty getting law firm adoption.  The latest version, however, offers some additional benefits that might make it more attractive to all types of businesses, including law firms.

The Cloud, Ground, and Social Search.

Google says that GSA now displays search results from “Google Docs and Google Sites alongside results from more traditional repositories, like file shares and content management systems.”  In addition, one search can show results from blogs, and social media sites, like Twitter.

Who We Know.

Equally important — especially to law firms — is the new People Search feature, “which makes it easy to find experts and contact coworkers.”  Search results for coworkers are included in response to queries.  The announcement indicates that the GSA can index personnel information and includes an LDAP connector, which should make things easier to set up.  The ability to index popular client relationship management (CRM) applications, like InterAction, is unclear.

Important Extras.

Finally, the new GSA includes Dynamic Navigation and SharePoint 2010 support.  Dynamic Navigation “allows users to drill down into search results based on search modifiers for their queries.”  This sort of feature is nothing new;  most of the search tools used by many law firms use it, but is an important addition to GSA nonetheless.   Narrowing search results — rather than executing a new search — is one of the fastest ways to get the information you need.  Google did not elaborate on SharePoint integration, except to say that it supports Microsoft SharePoint 2010 ”content without the need for additional connectors.”  Going forward, tight SharePoint integration will be absolutely necessary given the increasing rate of adoption at law firms.

What are your thoughts?  Will the new version of GSA prompt more law form adoption?

Knowledge Management, Technology & Social Media for Lawyers and Law Firms

On Thursday, August 26, 2010 at 2:00 p.m., I’ll be moderating a panel called “How to Increase the Use of Knowledge Management Tools” at the 2010 International Legal Technology Association (ILTA) conference in Las Vegas, Nevada at the Aria Hotel & Casino.

The panel is made up of three fantastic speakers:

Attend this informative and practical presentation and you’ll learn how some of the top legal KM professionals ensure the successful use of KM tools at their firms.  Tips include: effective communication, training, branding & marketing, and measuring & feedback.

Here is the description of the program from the ILTA web site:

What does your firm do to ensure that KM tools are fully adopted and used properly? A firm-wide e-mail announcing your new “KM solution” is not enough. This session is targeted to firms with established KM programs, but where there is an ongoing struggle to ensure the KM department is visible and understood. You’ll learn to market, sell and make the business case for your KM tools.

You can download the presentation materials and get more information about the session on the ILTA website.

If you have questions for the panel prior to the session, you can contact them via the links above, or via Twitter.  Please use the hashtags #ILTA10 and #KMtools in your tweets.

Knowledge Management, Technology & Social Media for Lawyers and Law Firms

See my review of the Power Support Crystal Film iPad screen protector over at iPad4Legal.   Here’s a preview:

I have been a fan of Power Support products ever since I got my first iPhone on Day One (that’s June 29, 2007, in case you were wondering).  To protect my precious First Generation iPhone, I picked up the Power Support Clear Air Jacket Set, which included a thin case and two screen film protectors (one crystal (i.e.,  clear) and one anti-glare).  When I upgraded my iPhone to the 3GS, I did not hesitate to buy a Clear Air Jacket Set for it, as well.  And I am a believer: the case protected my phone from the impact of a few drops, and the film protected the screen from a very nasty potential scratch that would have made you weep.  The scratch marred the film, but did not penetrate the film. When it came time to protect my iPad’s gorgeous screen, my first instinct was to go straight to Power Support…

Read the rest at iPad4Legal…

Members of the ILTA KM Steering Committee are looking for speakers for the following sessions.  If you plan to be at conference and are interested in speaking on any of these topics, please complete the speaker application http://www.zoomerang.com/Survey/survey.zgi?p=WEB229VZSMLBBV and also feel free to email us in advance with any questions you may have.  Or if you have suggestions for someone else that might be a good candidate speaker, please let us know.

DMS 2.0 – What’s New and Different? (Session will cover the debate over Taxonomy v. folksonomy/tagging (do we need to go to folksonomy?), will show examples of matter centricity 2.0 (what changes are being made in firm’s initial matter centric set-up; lessons that were learned, etc) and will focus on unique, out-of-the-box configurations of DMS’. Note: Session is on Monday

Leveraging IT Tools in KM: It’s a Win-Win. Need speakers who can discuss IT tools and skills that can be leveraged by KM to create new wins.  This session will focus on taking advantage of what you already have and will describe best practices for using enterprise IT Tools in a way that supports KM. Examples include matter dashboard concept; exposing the most usable information, using accounting datat for KM solutions around clients, matters, industry topics; and repurposing IT tools such as your DMS for KM use.  Note: Session is on Thursday

ROI: Ensuring Adoption and Effective Use of KM Tools. You’ve led the horse to water, but will he drink?  What does your firm do to ensure that KM tools are fully adopted and used properly?  A firm-wide email message announcing your new “KM solution” is not enough.  You need to make the business case, market, and sell your KM tools.  Show your attorneys “what’s in it for them.”  This session is targeted to firms that have established KM programs, but where there is an on-going struggle to make sure the KM department is visible and understood, so there is never a question of the value it is delivering.  Note: Session is on Thursday.

Weaving KM Into and Across Administrative Departments. This session is about how km can benefit any administrative department and km initiatives that span across administrative departments; the benefit that km can bring to help align cross functional intiatives, and the challenges of doing so.  Need speakers who are addressing some of these organizational issues and challenges. Note: Session is on Thursday. KM Steering Group contact, Mara Nickerson (mnickerson@osler.com)

How KM Supports Alternative Fee Arrangements (AFAs).
This session will review how knowledge management provides critical support for law firms as they design, manage and offer AFAs.  In addition to more traditional methods, such as model and sample forms, matter databases, and expertise location, KM supports AFA strategies through project management, financial analysis, business intelligence, and standardized information capture.  Note: Session is on Thursday.

Knowledge Management, Technology & Social Media for Lawyers and Law Firms

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