Knowledge Management is Disappointing and Has Failed – Crowd Sourcing Comments for My KM Book

If you have been following my blog, you know that I have been crowd-sourcing comments for my KM book that will be published by the ABA in early 2014.  Last week, I crowd-sourced comments about who leads KM in law firms.  Thank you to those who commented (both on the blog and in emails directly to me).  This week, it’s all about disappointment and failure.

Success Failure crop Depositphotos_3425083_original

I’m not talking about the various failures that we all have experienced in KM (or other) efforts in our careers.  I’m talking about the failure of KM itself.   Read more

Crowd Sourcing Comments for My KM Book – Who Leads KM in Law Firms?

I’m excited to report that I am writing a book about KM in the legal profession and it is scheduled for publication by the ABA in 2014.  If you know me, then you know that I am a big fan of collaboration.  I’m also always trying to think of ways to do things differently, better, and more effectively.  I think I have come up with a way to make this a better book — one that will really resonate with KM professionals, law firm leaders, and those who want to learn about KM, and/or who are thinking of getting involved in KM in their law firm or legal department.  That approach is to crowd source parts of the book from the KM community.  See more below the chart…

Who leads KM in law firms

I’m starting this experiment by seeking comments Read more

Box Announces Cloud File Storage and Sharing for Law Firms, Both Large and Small

box_logoBox, formerly known as Box.net, is a cloud-based file sharing and content management platform.  While some people think of Box as similar to Dropbox, Box is better suited to enterprises, like law firms, mainly due to its superior security and management features.

Dropbox and others have made attempts to match Box’s enterprise prowess, but Box repeatedly scores higher in head-to-head comparisons, like this one from InfoWorld.  Box has, for a long time, had a great presence outside of large law firms, capturing the business of more than 90% of Fortune 500 companies. Read more

Communicating Knowledge Management (KM) to Busy Lawyers

km card copyright patrick didomenicoI am constantly reminded of the importance of communicating effectively.  And I am repeatedly convinced that a simple message delivered in a simple way is most effective.

Last Thursday, I participated on a speaking panel with Lisa Gianakos, Director of Knowledge Management at Pillsbury Winthrop Shaw Pittman LLC.  The topic was “Leveraging KM Technologies and Methods to Grow Legal Project Management.”  Since we weren’t sure about the audience’s familiarity with knowledge management or legal project management, we started with an overview of both.  I handled KM, Lisa handled LPM. Read more

Speaking: Leveraging Knowledge Management (KM) Technologies and Methods to Grow Legal Project Management (LPM)

I am looking forward to speaking on a panel at the 11th Annual Law Firm Information and Technology Forum, on April 25, 2013,  sponsored by Thomson Reuters.

The topic is Leveraging KM Technologies and Methods to Grow Legal Project Management.

Here is the description from the conference:

Knowledge Management (KM) has proven to be an effective means to improve the practice of law. Through KM, many firms now have mature technologies  and methods for effectively gathering, Read more

Knowledge Management: Not As New As You Might Think

220px-Seneca-berlinantikensammlung-1These days, I’ve been reverting a bit to my college life when I studied philosophy, and revisiting some old texts.  Not surprisingly, I’m coming across pearls of wisdom in the writings of the ancient thinkers.  This, from Seneca‘s Letters From a Stoic (Letter VI – On Sharing Knowledge), caught my eye and reminded me that there’s nothing new under the sun:

“Nothing will ever please me, no matter how excellent or beneficial, if I must retain the knowledge of it to myself.  And if wisdom were given me under the express condition that it must be kept hidden and not uttered, I should refuse it.  No good thing is pleasant to possess, without friends to share it.”

Although he studied law, I am doubtful that Seneca suspected, almost 2000 years later, that lawyers and law firms would be challenged by what came to be known as knowledge management.  I further doubt that he could imagine that some would question the value of sharing knowledge.

Promoting Knowledge Management: Never Just Give Someone a Fish

200170689-004Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime. – Chinese proverb.

As knowledge management professionals, we want to encourage sharing and the dissemination of knowledge throughout our organizations.  We know how hard it can be to do that and to encourage people to do the same.  You may have set up wonderful systems and resources to help promote this, but sometimes it may seem that you just can’t reach everyone with the “good word” of KM.

Don’t be frustrated.  Be creative.

As a KM professional, you are a “go to” person in your firm.  People come to you for answers.  Read more

Plan to Connect Before You Travel Using LinkedIn Advanced Search

Here’s a little tip that I have been doing for years. Before I travel, I check my LinkedIn connections in the area where I’m going.  It helps remind me who I’m connected with and it gives me an excuse to catch up with an old friend or colleague.

Here’s my step-by- step method for pre-trip connection planning:

1. Go to LinkedIn’s Advanced Search page.  The link is in the upper right-hand corner, next to the search box. Read more

Communicating What’s Important

On a recent flight from Chicago to New York, I realized that there is a lot of important information to process when traveling.  There’s also a lot of unimportant information – noise.  I sat in the emergency row, so I had even more to process than some of the other passengers (e.g., the emergency exit door weighs 50 pounds and it needs to be completely removed prior to exiting).

What struck me is that even in an environment where certain information is so critically important — life and death in some instances — the airline also muddied the water with frivolous information.  Read more

Free ILTA Webinar: Future-Proofing your SharePoint Strategy – August 9, 2012

Future-Proofing Your SharePoint Strategy  

Join the International Legal Technology Association (ILTA) for this free webinar on Thursday, August 9, 2012 at 4:00 p.m. GMT / 12:00 p.m. EDT / 11:00 a.m. CST /10:00 a.m. MST / 9:00 a.m. PST.

Description:
Having an effective SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy, and where do you start? SharePoint is a continually evolving platform, so once you have a strategy, how do you ensure it will be successful over time? Join Richard Harbridge as he discusses the importance of effective SharePoint strategies and outlines real-world best practices in the legal industry.

Speaker:
Richard Harbridge is an internationally recognized expert in Microsoft SharePoint and is a technology and business evangelist with deep expertise in information architecture, enterprise content management and technology strategy. He has successfully defined, architected, developed and implemented well over one hundred SharePoint solutions, including small implementations on a single server to over 80,000-user implementations in international organizations.

REGISTER online here

Questions?  Please contact Kristy Costello at 512.795.4674 or kristina@iltanet.org