ILTA Knowledge Mangement Reception at LegalTech

Social.  Networking.

The International Legal Technology Association (ILTA) Knowledge Management and Law Department Peer Groups will be hosting a reception at the LegalTech Conference on January 31 at 5:15 at the Bridges Bar in the Hilton NY Hotel.  the event is sponsored by Autonomy, Bridgeway and Prosperoware.  I hope to see you there.  This is social networking in an analog sort of way.

Register Here

ILTA 2011 Conference: Knowledge Management Sessions Audio Recordings

In case you missed any of the six Knowledge Management Peer Group Track sessions at the annual ILTA conference this year, you can listen to the audio recordings of them now.  And best of all, they are free.  Here is a description of the sessions from a previous blog post, and here is a list of the KM sessions (links launch audio):

KMPG1 – Advances in Document Assembly
KMPG2 – Social Networking in the Legal Industry
KMPG3 – It Takes a Village to Deliver Effective AFAs
KMPG4 – How KM Supports Innovative Service Delivery
KMPG5 – Creating an Optimal KM Value Strategy
KMPG6 – KM Helps Meet the ACC Value Challenge

Here is a link to the page with all the conference sessions.

Advances in Document Assembly – Coverage of ILTA Presentation

The ILTA Conference has begun here in Nashville.  I’ll be attending as many of the sessions as I can (there are so many to choose from).  The first session I attended was a Knowledge Management Peer Group Steering Committee sponsored session called Advances in Document Assembly.

Here is the info from ILTA followed by my brief notes.  Please forgive the typos (I’m typing away quickly just to get the thoughts down on “paper”).

From ILTA:

Advances in Document Assembly
Description: While document assembly applications have been around for a few years, adoption has been relatively slow and usually for niche legal practice areas. However, new technologies may rejuvenate interest.

Date/Time:     Monday 8/22/2011 at 11:00 a.m.
Location:     Canal C
Speaker(s):

  • Peter Krakaur – Orrick, Herrington & Sutcliffe LLP
  • Michael Tominna – DLA Piper
  • Ayelette Robinson – Littler Mendelson, P.C.
  • Yvonne Willis – Pillsbury Winthrop Shaw Pittman LLP
  • Moderator: David Hobbie – Goodwin Procter LLP

My Notes:

Poll: Most people in the room do not currently use DA software.

DH – What is DA?  – Read more

ILTA Knowledge Management Peer Group Cocktail Party

If you’re headed to the ILTA Conference next week, please consider attending some (or all) of the six Knowledge Management Sessions.  Then, immediately following the final KM session, please join the KM Peer Group for our annual conference Cocktail Party on Wednesday 8/24 at 4:30 p.m. in room Delta C at the Gaylord.  The cocktail party is sponsored by Recommind.

Knowledge Management Sessions at the ILTA Conference

The International Legal Technology Association (a.k.a. ILTA) Conference starts next week (Aug 21-25) at the Gaylord Opryland in Nashville, TN.  The official conference Twitter hash tag is #ILTA11.

As a part of the ILTA Knowledge Management Peer Group Steering Committee, I had the pleasure of serving as this year’s conference liaison.  The Steering Committee members worked hard to develop six great sessions for the conference.  I hope you attend them.  Here are the summaries of the six sessions:

1. Advances in Document Assembly
Description: While document assembly applications have been around for a few years, adoption has been relatively slow and usually for niche legal practice areas. However, new technologies may rejuvenate interest.

Date/Time:     Monday 8/22/2011 at 11:00 a.m.
Location:     Canal C
Speaker(s):

  • Peter Krakaur – Orrick, Herrington & Sutcliffe LLP
  • Michael Tominna – DLA Piper
  • Ayelette Robinson – Littler Mendelson, P.C.
  • Yvonne Willis – Pillsbury Winthrop Shaw Pittman LLP
  • Moderator: David Hobbie – Goodwin Procter LLP

2. Social Networking in the Legal Industry
Description: Law firms, like virtually every other business today, are discovering the benefits of social networking collaboration. Learn about the use of collaborative tools such as wikis, blogs and discussion forums, and networking sites like Facebook and LinkedIn.

Date/Time:     Monday 8/22/2011 at 1:00 p.m.
Location:     Canal C
Speaker(s):

  • David Hobbie – Goodwin Procter LLP
  • Beau Mersereau – Fish & Richardson P.C.
  • Katrina Dittmer – Baker & Daniels

3. It Takes a Village to Deliver Effective AFAs
Description: Learn how KM professionals and key players from finance, IT, professional development, legal project management, records and other areas can collaborate to help law firms implement successful AFAs.

Date/Time:     Wednesday 8/24/2011 at 9:15 a.m.
Location:     Delta Ballroom C
Speaker(s):

  • Tom Baldwin – Reed Smith LLP
  • Toby Brown – Vinson & Elkins, L.L.P.
  • Pamela Woldow – Edge International

4. How KM Supports Innovative Service Delivery
Description: KM isn’t just precedents anymore. Hear how some true innovators in the field have tied sustainable KM processes and tools to specific legal services in ways that show clear increases in value delivered to clients.

Date/Time:     Wednesday 8/24/2011 at 11:30 a.m.
Location:     Delta Ballroom C
Speaker(s):

  • Scott Rechtschaffen – Littler Mendelson, P.C.
  • Brynn Wiswall – Baker Donelson Bearman Caldwell & Berkowitz
  • Howard Nicols – Squire, Sanders & Dempsey

5. Creating an Optimal KM Value Strategy
Description:  A sound KM strategy is essential to success. Whether you are just starting a KM program or you’ve been at it for years, you’ll take away insight into how your colleagues have formulated or refreshed their KM strategies to optimal levels, and what did and didn’t work.

Date/Time:     Wednesday 8/24/2011 at 1:30 p.m.
Location:     Delta Ballroom C
Speaker(s):

  • Steven Lastres – Debevoise & Plimpton LLP
  • John Gillies – Cassels Brock & Blackwell LLP
  • Sally Gonzalez – HBR Consulting LLC
  • Moderator: Patrick DiDomenico – Gibbons P.C.

6. KM Helps Meet the ACC Value Challenge
Description: The Association for Corporate Counsel (ACC) has challenged law firms to understand their clients’ business better, be more efficient in their work, be more effective in training junior lawyers, and better budget and manage costs. Find out how knowledge management can help achieve these goals.

Date/Time:   Wednesday  8/24/2011 at 3:30 p.m.
Location:     Delta Ballroom C
Speaker(s):

  • Jeffrey Brandt – PinHawk LLC
  • Thom Wisinski – Haynes and Boone, LLP
  • Mary F. Panetta – Crowell & Moring LLP
  • Moderator: David Hobbie – Goodwin Procter LLP

These are all sure to be excellent sessions and I encourage everyone to attend.

 

iPads at ILTA (they were everywhere)

This post is cross-published at iPad4Legal.

There was no doubt in my mind that there would be many, many iPads floating around the Aria Hotel and Casino at the 2010 ILTA Conference.  We saw the writing on the wall in the days and weeks before the conference when it seemed like almost every vendor offered a chance to win one of the magical devices if you stopped by their booth in the exhibit hall.

What I did not expect to see was the huge number of pre-prize iPads in the clutches of what seemed like every fourth or fifth conference-goer.  I’m sure my estimates are a little off, but suffice to say that iPads were everywhere. Read more

How to Increase the Use of Knowledge Management Tools at Your Law Firm

On Thursday, August 26, 2010 at 2:00 p.m., I’ll be moderating a panel called “How to Increase the Use of Knowledge Management Tools” at the 2010 International Legal Technology Association (ILTA) conference in Las Vegas, Nevada at the Aria Hotel & Casino.

The panel is made up of three fantastic speakers:

Attend this informative and practical presentation and you’ll learn how some of the top legal KM professionals ensure the successful use of KM tools at their firms.  Tips include: effective communication, training, branding & marketing, and measuring & feedback.

Here is the description of the program from the ILTA web site:

What does your firm do to ensure that KM tools are fully adopted and used properly? A firm-wide e-mail announcing your new “KM solution” is not enough. This session is targeted to firms with established KM programs, but where there is an ongoing struggle to ensure the KM department is visible and understood. You’ll learn to market, sell and make the business case for your KM tools.

You can download the presentation materials and get more information about the session on the ILTA website.

If you have questions for the panel prior to the session, you can contact them via the links above, or via Twitter.  Please use the hashtags #ILTA10 and #KMtools in your tweets.

Knowledge Management, Technology & Social Media for Lawyers and Law Firms

Call for Speakers for Knowledge Management Topics at ILTA Conference

Members of the ILTA KM Steering Committee are looking for speakers for the following sessions.  If you plan to be at conference and are interested in speaking on any of these topics, please complete the speaker application http://www.zoomerang.com/Survey/survey.zgi?p=WEB229VZSMLBBV and also feel free to email us in advance with any questions you may have.  Or if you have suggestions for someone else that might be a good candidate speaker, please let us know.

DMS 2.0 – What’s New and Different? (Session will cover the debate over Taxonomy v. folksonomy/tagging (do we need to go to folksonomy?), will show examples of matter centricity 2.0 (what changes are being made in firm’s initial matter centric set-up; lessons that were learned, etc) and will focus on unique, out-of-the-box configurations of DMS’. Note: Session is on Monday

Leveraging IT Tools in KM: It’s a Win-Win. Need speakers who can discuss IT tools and skills that can be leveraged by KM to create new wins.  This session will focus on taking advantage of what you already have and will describe best practices for using enterprise IT Tools in a way that supports KM. Examples include matter dashboard concept; exposing the most usable information, using accounting datat for KM solutions around clients, matters, industry topics; and repurposing IT tools such as your DMS for KM use.  Note: Session is on Thursday

ROI: Ensuring Adoption and Effective Use of KM Tools. You’ve led the horse to water, but will he drink?  What does your firm do to ensure that KM tools are fully adopted and used properly?  A firm-wide email message announcing your new “KM solution” is not enough.  You need to make the business case, market, and sell your KM tools.  Show your attorneys “what’s in it for them.”  This session is targeted to firms that have established KM programs, but where there is an on-going struggle to make sure the KM department is visible and understood, so there is never a question of the value it is delivering.  Note: Session is on Thursday.

Weaving KM Into and Across Administrative Departments. This session is about how km can benefit any administrative department and km initiatives that span across administrative departments; the benefit that km can bring to help align cross functional intiatives, and the challenges of doing so.  Need speakers who are addressing some of these organizational issues and challenges. Note: Session is on Thursday. KM Steering Group contact, Mara Nickerson (mnickerson@osler.com)

How KM Supports Alternative Fee Arrangements (AFAs).
This session will review how knowledge management provides critical support for law firms as they design, manage and offer AFAs.  In addition to more traditional methods, such as model and sample forms, matter databases, and expertise location, KM supports AFA strategies through project management, financial analysis, business intelligence, and standardized information capture.  Note: Session is on Thursday.

Knowledge Management, Technology & Social Media for Lawyers and Law Firms

Knowledge Management Survey

The Knowledge Management Peer Group of the International Legal Technology Association (ILTA) is conducting its biennial knowledge management survey to probe the trends, hot topics and development of KM in the legal industry. Results of the survey will be published in the KM White Paper scheduled for publication in June of 2010.

Please take five to ten minutes to complete the survey or forward it to the appropriate KM person in your organization (we only want one response per organization). The person responsible for KM at your law firm or law department should respond.

As an incentive to participate, ILTA will draw three names from the pool of respondents –– two winners will receive $500, and a third will receive his/her choice of $500 or a waived registration fee for ILTA 2010, the annual conference (a $1,025 value).

Take the Survey Now

It will remain open through March 26, 2010.

And don’t forget the the annual ILTA Conference, which will be held August 22-26, 2010 in Nashville, TN.

Knowledge Management, Technology & Social Media for Lawyers and Law Firms

Autonomy iManage Early Adopters (ILTA Presentation)

At the International Legal Technology Association conference in Washington D.C. I’m attending the Autonomy iManage Early Adopter session.   Among others, my colleague at Gibbons P.C., the Chief Technology Officer, Michael Aginsky, is speaking.  On a related note, Michael is starting his own personal blog, Law Firm CTO, soon.  Check it out.  And you can follow him on Twitter at @michaelaginsky.  Another note, my friend David Hobbie is sitting next to me (and typing much faster), so he probably has better coverage than mine at his Caselines blog.  Check that out, too.  Finally, please forgive any typos because I am creating this post at the conference to get it out quickly.

Here are some interesting points from the presentation:

  • Email filing is an important aspect of the new system.  How to get attorneys to file their emails in to the document management system (DMS) has been difficult.  iManage 8.5 should help to do that.
  • Budget – how to justify the cost of this type of project in this economy. For some, the cost is not too significant.  Also, the offset of eliminating a lot of paper file space makes it worth it.  The cost savings from email management issues makes the project worth  the expense.
  • Indexing the documents took much less time on 8.5 than on other systems.  The IDOL indexer is much faster than the previous Interwoven system and apparently faster than competing systems.
  • Document accessing performance: there is significant improvement in time for accessing documents.
  • Search: search results come back more quickly.   Full text searching is much better and more precise.  Some are even seeing documents that they didn’t even know they had (this can be risky – especially with documents that should be locked down).  The results are “almost instantaneous.”
  • Matter-Centric Design: firms are taking guidance from other firms that have been recognized for their MCC designs.   Minimal and simple folder structure seems to be preferable among the panelists.
  • User adoption — Buy in from the top is important, and e-discovery issues are also a driving factor.  The firms are essentially requiring that their users adopt the DMS and use it.  The project is seen as a strategic initiative, and it is therefore required by all users.
  • Deployment: most firms are deploying to small groups (sometimes admin groups) first to test it out.  Firm-wide deployment will be done later.
  • Advice: test, and don’t under estimate IDOL – it needs more attention than the predecessor – Verity; don’t under estimate hardware needs and staffing needs in terms of expertise; early adopter training was helpful, but it only scratched the surface, more training will be necessary.

LawyerKM :: Knowledge Management & Technology for Lawyers and Law Firms