ILTA Conference Encore: The Knowledge Management Sessions

Join ILTA for this Webinar on Friday, September 26, 2014 at 4:00 p.m. GMT / 12:00 p.m. EDT / 11:00 a.m. CDT / 10:00 a.m. MDT / 9:00 a.m. PDT.

REGISTER online here.

If you missed any of the knowledge management track sessions at the ILTA Conference — or if you just want a reminder of the great stuff you saw — join session speakers from each of the six KM sessions as they boil down their presentations into 10-minute snippets. This will be a fast-paced, intense review of the excellent KM content from the conference. We’ll review the following sessions:

  • The Rise of Expert Systems: Threat or Opportunity to Traditional Legal Services?
  • KM, Security and Compliance: Fist Fight or Compromise?
  • Leveraging Experience To Enhance the Bottom Line: New Information and New Tools
  • It’s a Failure Party! How To Celebrate These Learning Opportunities
  • Gaming the Lawyers: Driving Adoption, Contribution and Change
  • Upselling KM: What Would Don Draper Do?

Patrick DiDomenico is the Director of Knowledge Management at Ogletree, Deakins, Nash, Smoak & Stewart, P.C. A member of ILTA’s SharePoint Symposium and Knowledge Management Peer Group steering committees, he also publishes the LawyerKM blog and runs the Knowledge Management for Legal Professionals LinkedIn group. Patrick’s book about KM for lawyers will be published by the ABA at the end of 2014. Contact him at

Joshua Fireman, the founder and President of Fireman & Company, has practiced law with two of North America’s largest law firms and was in-house counsel at a multibillion-dollar, multinational corporation. He is recognized as one of the leading experts in law firm strategic consulting and as a thought leader in areas such as knowledge management and change management, and is a frequent speaker at law firm retreats and industry conferences. Contact Joshua at

Timothy Golden from McGuireWoods has been with the firm for 15 years and is responsible for all cross-functional areas within IT, including architecture review, project management, quality assurance, information security, release/change/configuration management, and IT policies, procedures and metrics. Tim is also a member of ILTA’s LegalSEC and Professional Services steering committees. Contact him at

Milena Higgins is the Director of Litigation Knowledge Management at Fish & Richardson, where she drives business process improvements and litigation transformation efforts to increase efficiency and productivity and collaborates with many different groups at the firm to help collect and disseminate knowledge. She is also a member of the ILTA KM Peer Group steering committee. Contact Milena at

David Hobbie is the Litigation Knowledge Manager at Goodwin Procter, where he also evaluates new technology of potential use to the litigation department and assists the pricing and legal project management function through litigation analytics and experience management. David is the conference committee liaison for ILTA’s KM Peer Group steering committee, founded the ILTA KM blog and blogs at Caselines. Contact him at

Michael Mills is a co-founder of Neota Logic. Prior to that, he was the chief knowledge officer and co-head of technology at Davis Polk & Wardwell for 20 years after practicing as a litigation and bankruptcy partner at Mayer Brown. Michael is also a director of Pro Bono Net, which provides innovative technology for the nonprofit legal sector. Contact him at

Rachelle Rennagel, E-Discovery Counsel and the Director of Practice Technologies at Patterson Belknap, oversees the firm’s practice support, paralegal and library departments, and is responsible for KM initiatives. As a practicing attorney, she also acts as an intermediary between the firm’s attorneys and IT. Rachelle is a frequent lecturer on a broad range of technology and legal issues. Contact her at

ILTA is pleased to offer this programming at no charge to ILTA members. If you’d like to Tweet during this session the hashtag for the Knowledge Management Peer Group is #ILTAKM.

ILTA’s SharePoint Symposium 2014, set for June 10th- 11th near Chicago, is designed to bring together professionals working with SharePoint in their firms or law departments.  The format of the two-day event includes a SharePoint evangelist keynote, two tracks with expert speakers and ILTA case studies as well as opportunities to network with ILTA members and key SharePoint vendors.

I’ve been involved with helping produce the event for a couple of years now, and I can tell you that it is an excellent place to hear about fresh, innovative ideas about all things SharePoint in the legal industry.

Visit the event website at for all the details, and let me know if you have any questions or comments.  I hope to see you at the event!

I’m excited to report that I am writing a book about KM in the legal profession and it is scheduled for publication by the ABA in 2014.  If you know me, then you know that I am a big fan of collaboration.  I’m also always trying to think of ways to do things differently, better, and more effectively.  I think I have come up with a way to make this a better book — one that will really resonate with KM professionals, law firm leaders, and those who want to learn about KM, and/or who are thinking of getting involved in KM in their law firm or legal department.  That approach is to crowd source parts of the book from the KM community.  See more below the chart…

Who leads KM in law firms

I’m starting this experiment by seeking comments on the question,”Who leads KM in law firms and legal departments?”  Thanks to ILTA and the KM Surveys that the ILTA KM Peer Group has published over the years, we have a good idea who leads KM.  For the three years (2008, 2010, and 2012) during which the ILTA KM PG has done the surveys, they asked “What is the background of the primary person managing KM efforts/projects on a day-to-day basis?”  I have looked at the results over the three surveys, plotted them on the above chart, and noticed some key data points and trends.

First, the vast majority of people leading KM efforts in law firms and legal departments are: lawyers (both practicing and non-practicing), librarians, and IT specialists.  Over the years, these have made up between 81% – 93% of the KM leaders.

Second, there seems to be some trends surfacing.

  • Lawyers (practicing and non-practicing) have always been the largest group of KM leaders – from 40% – 51% of the time.
  • Recently there seems to be a trend toward non-practicing lawyers leading the way and practicing lawyers stepping out of the KM picture.  Notice the decrease for practicing lawyers from 14% to 12% to 8%, while there is an increase in non-practicing lawyers (from 26% to 31% to 43%).
  • IT specialists leading KM seems to be slowly decreasing.
  • Librarians leading the way saw a lull in from 2008 to 2010, but ticked up in 2012.

So, my first questions to the crowd are (please address any or all of them, as you wish):

  • What do you make of this data? 
  • Why is there a change in who is leading KM at law firms?
  • What is your experience at your firm or legal department?
  • Does this data support the claim that some have been making that “KM is dead” or does it indicate a revitalization of KM, or something else?
  • What else does this data say about the state of KM leadership or KM (in general) at law firms and in legal departments?
  • Do you have any other thoughts about this?

Please either leave a comment to this post, or email me directly (patrickdidomenico at gmail dot com) with your thoughts.  My intention is to include your comments in my book (although I cannot guarantee inclusion, as I do have an editor).  You can submit your comments anonymously, if you like.  But I would like to give credit where credit is due.  If you submit a comment and I use it in the book, I will cite you appropriately (unless you don’t want me to).

I’m really excited about this, and I hope it works.  I know many of the people who read this blog have a lot of good ideas about KM.  I would love to share these ideas with others.  Thanks in advance for taking part in my little experiment.  And be on the lookout for other crowd sourcing posts that will give you opportunities to contribute to the book!

From the official ILTA Announcement:

ILTA 2013: The Catalyst is a four-day educational conference with over 200 peer-developed educational sessions, ample networking opportunities, more than 200 exhibiting vendors and much more!

August 18-22, 2013 at Caesar’s Palace in Las Vegas, Nevada.

Register now for discounted pricing.

Register by March 31st and get a $150 discount off the standard rate. Check out the SuperPass offering for organizations sending seven or more people.

The catalyst for new ideas, new connections.

A catalyst can be defined as something or someone that causes a reaction or activity between two or more things to create something new. ILTA’s 2013 conference will be a time to make reactions happen that will affect our profession now and for years to come. Join us, and find your catalyst for change!

Sessions: abundant and relevant.

We have a stellar lineup of keynote speakers who take the stage each morning, and attendees will experience various session formats, including hands-on, interactive audience participation, case studies, advanced curriculum, roundtables, lecture presentations and panel discussions. You are sure to have numerous takeaways to use back at the office! The full session lineup will be provided by the end of May.


Networking opportunities begin on Sunday afternoon with our Communities of Interest, and they continue throughout the week. Take advantage of the numerous opportunities to meet with your peers face-to-face!

Stay informed; join the conversation.

> Visit the ILTA Conference Facebook event
> Follow the ILTA Conference on Twitter
> Help spread the word: #ILTA13
> Follow the Conference Blog

For those of you attending the ILTA Conference in Washington, DC next week, the ILTA Knowledge Management Peer Group will be holding a reception following our conference sessions on Tuesday, August 28, from 4:30 pm to 5:30 pm in the foyer area outside of National Harbor 4-5.   We hope that you can join us!

A special thank you to HighQ for sponsoring our reception.

Future-Proofing Your SharePoint Strategy  

Join the International Legal Technology Association (ILTA) for this free webinar on Thursday, August 9, 2012 at 4:00 p.m. GMT / 12:00 p.m. EDT / 11:00 a.m. CST /10:00 a.m. MST / 9:00 a.m. PST.

Having an effective SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy, and where do you start? SharePoint is a continually evolving platform, so once you have a strategy, how do you ensure it will be successful over time? Join Richard Harbridge as he discusses the importance of effective SharePoint strategies and outlines real-world best practices in the legal industry.

Richard Harbridge is an internationally recognized expert in Microsoft SharePoint and is a technology and business evangelist with deep expertise in information architecture, enterprise content management and technology strategy. He has successfully defined, architected, developed and implemented well over one hundred SharePoint solutions, including small implementations on a single server to over 80,000-user implementations in international organizations.

REGISTER online here

Questions?  Please contact Kristy Costello at 512.795.4674 or

The Attorney Personality Profile – Knowing and Harnessing Your Practitioners’ Tendencies

Join ILTA for this webinar on Thursday, July 26, 2012 at

4 p.m. GMT/ 12 p.m. EST / 11:00 a.m. CST /10:00 a.m. MST / 9:00 a.m. PST.

Join in the exploration of personality types, lawyers’ personalities specifically, that impact the successful implementation of firm projects, with particular emphasis on KM initiatives. Based on several studies that have examined the typical lawyer personality, hear why lawyers are both rewarding and challenging people with whom to work. Learn how to use this information to work more effectively with attorneys as you gain a better understanding of their strengths and foibles, how to engage them and what tendencies need to be managed.


Mark Sirkin, Ph.D. is the Principal of Sirkin Advisors. He specializes in working with the leadership of law firms and law departments to assist them with people issues, including coaching struggling partners, advising law firm leadership, introducing competency models and evaluating legal talent. For the past 20 years, Mark has worked at the highest levels of organizations and firms, helping individuals and teams improve performance and results. He can be contacted at or (914) 450-6481.

If you would like to Tweet during this session the hashtag for the Knowledge Management Peer Group is #ILTAKM

Fee:  The fee is PER CONNECTION and is $50 for ILTA members and $150 for non-members.  You will receive connection (both phone and internet access) information upon receipt and processing of payment.

REGISTER online at:

Questions?   Please contact Kristy Costello at 512.795.4674 or

Improve Your DM! Best Practices and Process Improvements To Maximize Your DMS

Join us for a free webinar on Wednesday, June 20, 2012 at  4 p.m. GMT/ 12 p.m. EST / 11:00 a.m. CST / 10:00 a.m. MST / 9:00 a.m. PST.

Have you recently thought about the structure and effectiveness of your document management system? Are the initial choices you made when implementing it still serving your business needs? Join this webinar to hear about two firms’ efforts to improve their document management systems. The presenters will discuss the implementation of best practices, standardization, naming conventions and business processes that can better capitalize on document retrieval, records management and knowledge management initiatives.


Joshua Fireman, CEO of Fireman & Company, is a respected leader in knowledge management, noted for achieving the field’s ultimate goal of having active contributions to an institutional knowledge base. Joshua was previously the vice president and general counsel of ii3 and designed enterprise-class solutions. Prior to joining ii3, Joshua led the development of McCarthy Tétrault’s knowledge management system. He can be reached at

Cindy Mahoney is a Senior Systems Administrator at Ropes & Gray LLP in New York. She has 10 years of experience with iManage as a document management administrator, project manager, development manager and consultant. Cindy currently serves on the ILTA Enterprise Content Management Peer Group Steering Committee, is a member of the DocAuto Advisory Board and is an ILTA City Rep for New York City. She is a certified Project Management Professional and can be reached at

Monroe M. Horn is the Chief Technology Officer at Sunstein Kann Murphy & Timbers LLP. He can be reached at

REGISTER online here

Questions? Please contact Kristy Costello at 512.795.4674 or

Starting a Knowledge Management Program at Your Firm

Join us for a free webinar on Tuesday, June 5, 2012 at 4 p.m. GMT/ 12 p.m. EST / 11:00 a.m. CST / 10:00 a.m. MST / 9:00 a.m. PST.

Join three experienced knowledge management thought leaders as they discuss how to start (or revitalize) a KM program at your law firm. They’ll explore reasons to start a KM program, how to learn about your firm and its personality, and what first steps to take.

There will also be a question and answer period. You can ask questions or make comments before and during the webinar using Twitter — just use the #StartingKM and/or #ILTAKM hashtag. Feel free to tweet our panelists directly: John Gillies (@JohnGillies), Jeffrey Rovner (@JeffRovner), Rachelle Rennagel (@Irshal). You may also tweet our moderator, Patrick DiDomenico (@LawyerKM).


John Gillies is the Director of Practice Support at Cassels Brock & Blackwell in Toronto. He collaborates with all firm members to enhance the culture of knowledge-sharing through building appropriate organizational and technical structures. John has spoken at numerous Canadian and American conferences and has published articles and blog postings on knowledge management and legal drafting issues. He can be reached at or on Twitter @JohnGillies.

Rachelle Rennagel is the Director of Legal Services at Patterson Belknap Webb & Tyler. She oversees the firm’s practice support, paralegal, library and managing clerk’s offices, and is responsible for the firm’s knowledge management initiatives. This role calls on her technology skills, and — as a former practicing attorney — she acts as an intermediary between the firm’s attorneys and its IT organization. Rachelle is currently ILTA’s Conference Vice President. She can be reached at or on Twitter @Irshal.

Jeff Rovner is the Managing Director for Information at O’Melveny & Myers LLP, where he directs all of the firm’s technology, information and knowledge management functions. In 2006, London’s “Citytech Magazine” included Jeff on its “Global Tech Leaders Top 100.” Jeff is a frequent speaker on the topics of information technology and knowledge management, and is currently teaching those subjects as an adjunct professor in the George Washington University Master’s Program in Law Firm Management. He can be reached at or on Twitter @JeffRovner.

Patrick DiDomenico is the Director of Knowledge Management at Ogletree, Deakins, Nash, Smoak & Stewart, P.C. in New York. He leads the firm’s efforts to help lawyers work more efficiently and effectively to create value for its clients. Patrick is a frequent speaker on knowledge management, social media and legal technology. He is a member of the ILTA Conference Committee and the ILTA Knowledge Management Peer Group Steering Committee. He can be reached at or on Twitter @LawyerKM.

REGISTER online here


Social.  Networking.

The International Legal Technology Association (ILTA) Knowledge Management and Law Department Peer Groups will be hosting a reception at the LegalTech Conference on January 31 at 5:15 at the Bridges Bar in the Hilton NY Hotel.  the event is sponsored by Autonomy, Bridgeway and Prosperoware.  I hope to see you there.  This is social networking in an analog sort of way.

Register Here

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