Social. Networking.
The International Legal Technology Association (ILTA) Knowledge Management and Law Department Peer Groups will be hosting a reception at the LegalTech Conference on January 31 at 5:15 at the Bridges Bar in the Hilton NY Hotel. the event is sponsored by Autonomy, Bridgeway and Prosperoware. I hope to see you there. This is social networking in an analog sort of way.
On the eve of the Ark Group’s Knowledge Management in the Legal Profession conference in New York City (Oct. 26-27, 2011), I wanted to tell you about an upcoming KM conference in Sydney, Australia. Ark Group’s Knowledge Management in the Legal Profession, scheduled for March 6-7, 2012 in Sydney, is sure to be a great conference.
I spoke at this event earlier this year, and can tell you that the presenters and audience were all top notch. The 2012 conference will surely be excellent. So, if you’re in or around Sydney in March, you should certainly check it out.
Here is a brief description from Ark Group:
This one-day forum will provide you with opportunities to hear timely and topical knowledge management case studies. You’ll have the chance to interact and network with presenters and attendees from organisations similar to yours and share ideas and how to:
There are also post-conference workshops on social media and tacit knowledge transfer.
Click here for a PDF brochure of the event.
Here is a continuation of my ILTA Conference coverage. ILTA information followed by my brief notes. Please forgive the typos (I’m typing away quickly just to get the thoughts down on “paper.
From ILTA:
Social Networking in the Legal Industry
Description: Law firms, like virtually every other business today, are discovering the benefits of social networking collaboration. Learn about the use of collaborative tools such as wikis, blogs and discussion forums, and networking sites like Facebook and LinkedIn.
Date/Time: Monday 8/22/2011 at 1:00 p.m.
Location: Canal C
Speaker(s):
My Notes:
This was a standing room only crowd. They actually had to bring in more chairs and there were still people sitting on the floor. This session covers non- Continue reading »
The ILTA Conference has begun here in Nashville. I’ll be attending as many of the sessions as I can (there are so many to choose from). The first session I attended was a Knowledge Management Peer Group Steering Committee sponsored session called Advances in Document Assembly.
Here is the info from ILTA followed by my brief notes. Please forgive the typos (I’m typing away quickly just to get the thoughts down on “paper”).
From ILTA:
Advances in Document Assembly
Description: While document assembly applications have been around for a few years, adoption has been relatively slow and usually for niche legal practice areas. However, new technologies may rejuvenate interest.
Date/Time: Monday 8/22/2011 at 11:00 a.m.
Location: Canal C
Speaker(s):
My Notes:
Poll: Most people in the room do not currently use DA software.
DH – What is DA? – Continue reading »
If you’re headed to the ILTA Conference next week, please consider attending some (or all) of the six Knowledge Management Sessions. Then, immediately following the final KM session, please join the KM Peer Group for our annual conference Cocktail Party on Wednesday 8/24 at 4:30 p.m. in room Delta C at the Gaylord. The cocktail party is sponsored by Recommind.
The International Legal Technology Association (a.k.a. ILTA) Conference starts next week (Aug 21-25) at the Gaylord Opryland in Nashville, TN. The official conference Twitter hash tag is #ILTA11.
As a part of the ILTA Knowledge Management Peer Group Steering Committee, I had the pleasure of serving as this year’s conference liaison. The Steering Committee members worked hard to develop six great sessions for the conference. I hope you attend them. Here are the summaries of the six sessions:
1. Advances in Document Assembly
Description: While document assembly applications have been around for a few years, adoption has been relatively slow and usually for niche legal practice areas. However, new technologies may rejuvenate interest.
Date/Time: Monday 8/22/2011 at 11:00 a.m.
Location: Canal C
Speaker(s):
2. Social Networking in the Legal Industry
Description: Law firms, like virtually every other business today, are discovering the benefits of social networking collaboration. Learn about the use of collaborative tools such as wikis, blogs and discussion forums, and networking sites like Facebook and LinkedIn.
Date/Time: Monday 8/22/2011 at 1:00 p.m.
Location: Canal C
Speaker(s):
3. It Takes a Village to Deliver Effective AFAs
Description: Learn how KM professionals and key players from finance, IT, professional development, legal project management, records and other areas can collaborate to help law firms implement successful AFAs.
Date/Time: Wednesday 8/24/2011 at 9:15 a.m.
Location: Delta Ballroom C
Speaker(s):
4. How KM Supports Innovative Service Delivery
Description: KM isn’t just precedents anymore. Hear how some true innovators in the field have tied sustainable KM processes and tools to specific legal services in ways that show clear increases in value delivered to clients.
Date/Time: Wednesday 8/24/2011 at 11:30 a.m.
Location: Delta Ballroom C
Speaker(s):
5. Creating an Optimal KM Value Strategy
Description: A sound KM strategy is essential to success. Whether you are just starting a KM program or you’ve been at it for years, you’ll take away insight into how your colleagues have formulated or refreshed their KM strategies to optimal levels, and what did and didn’t work.
Date/Time: Wednesday 8/24/2011 at 1:30 p.m.
Location: Delta Ballroom C
Speaker(s):
6. KM Helps Meet the ACC Value Challenge
Description: The Association for Corporate Counsel (ACC) has challenged law firms to understand their clients’ business better, be more efficient in their work, be more effective in training junior lawyers, and better budget and manage costs. Find out how knowledge management can help achieve these goals.
Date/Time: Wednesday 8/24/2011 at 3:30 p.m.
Location: Delta Ballroom C
Speaker(s):
These are all sure to be excellent sessions and I encourage everyone to attend.
The Master
Recently, before a conference I attended, someone said to me, “Oh, I know you hate PowerPoint presentations. So do I. This will be horrible.”
To the contrary, I don’t hate PowerPoint presentations (or Apple Keynote presentations, for that matter). I do feel a bit tortured when someone misuses PowerPoint to kill an otherwise good and interesting presentation. I’m not alone, of course. So many of us have been subjected to so many bad presentations that some people have sworn off PowerPoint altogether. But for you presenters out there, my advice is: don’t give up hope. Just give up the bad practices that make bad PowerPoint presentations.
So here are a few points I think are important. I certainly won’t cover all there is to know about making presentations. I’m no expert, but there are some great expert resources out there (see below for a list).
Don’t Read Your Slides
Everyone knows this. Everyone says, “don’t do it.” Everyone hates when others do it. So why do so many people still do it? Continue reading »
On October 26, 2010 I attended day one of Ark Group’s two-day Knowledge Management in the Legal Profession conference in New York City. Day one was really a pre-conference workshop on Legal Project Management (LPM), which was wonderfully facilitated by Joshua Fireman, VP and General Counsel of ii3, and Andrew Terrett, Director of Knowledge Management at Borden Ladner Gervais (Terrett is also Certified Project Manager (PMP), which was especially relevant to the workshop).
Joshua and Andrew did a very nice job of presenting a high-level overview of project management, including key definitions, why lawyers need project management, key PM concepts, PM application to legal services and the role of KM in LPM. The second half of the day was spent in work groups hypothetically implementing PM in a case study.
What is the Role of KM in Legal Project Management?
I won’t get into all the details because others have written a lot about the KM – LPM connection Continue reading »
On Thursday, August 26, 2010 at 2:00 p.m., I’ll be moderating a panel called “How to Increase the Use of Knowledge Management Tools” at the 2010 International Legal Technology Association (ILTA) conference in Las Vegas, Nevada at the Aria Hotel & Casino.
The panel is made up of three fantastic speakers:
Attend this informative and practical presentation and you’ll learn how some of the top legal KM professionals ensure the successful use of KM tools at their firms. Tips include: effective communication, training, branding & marketing, and measuring & feedback.
Here is the description of the program from the ILTA web site:
What does your firm do to ensure that KM tools are fully adopted and used properly? A firm-wide e-mail announcing your new “KM solution” is not enough. This session is targeted to firms with established KM programs, but where there is an ongoing struggle to ensure the KM department is visible and understood. You’ll learn to market, sell and make the business case for your KM tools.
You can download the presentation materials and get more information about the session on the ILTA website.
If you have questions for the panel prior to the session, you can contact them via the links above, or via Twitter. Please use the hashtags #ILTA10 and #KMtools in your tweets.
Knowledge Management, Technology & Social Media for Lawyers and Law Firms
I’ll be conducting a series of four short (20-30 minute) webinars in association with LexisNexis. The series will be tied to my Knowledge Management 101 blog posts. Those posts, and the webinars, are intended to give people a basic introduction to KM in the legal industry (hence the “101″ designation). If you’re a KM whiz, like many of my readers, you may not get much out of the series, but if you know someone in the legal industry who wants to begin to understand what KM is all about, please let them know.
And just for kicks, I thought we might try to use Twitter as the platform for questions and answers. During the sessions, you can send a “tweet” to me at @LawyerKM and include the hash tag “#KM101“. I’ll be monitoring Twitter and I’ll try to answer any questions you may have.
Here is the schedule and description for each webinar (or visit the LexisNexis sign-up page for all four):
1. Introduction to Legal Knowledge Management – Wed, April 8 – 3:00 PM
Knowledge management is nothing new, but there is still no agreed-upon definition. The way organizations implement KM efforts and initiatives varies widely; and law firms are no exception. This session will be a general introduction to knowledge management, focusing on the basics. It aims to help you decide whether to introduce KM at your firm, and how it can help — not only in the practice of law, but also in the business of law. A question & answer session will follow the presentation.
2. What Do We Know? Document Management and Retrieval Systems – Wed, April 22 – 3:00 PM
Picking up where session one left off, this session will focus on the “What we know” of knowledge management. Most firms have been around for many years. They have amassed collections of documents that contain the firm’s “institutional knowledge” or “collective work product.” The ability to quickly and easily access and reuse the models, samples, forms, and precedent documents allows lawyers to leverage the work of their colleagues to ensure high quality work product in a efficient, cost effective manner. A question & answer session will follow the presentation.
3. Who Do We Know? Contacts, Connections, and Social Networking for Lawyers and the Legal Profession – Wed, May 6 – 3:00 PM
Knowledge management is not just about documents. It’s also about finding the people (both inside and outside of the firm) who can help you get the job done or help with business development. This session will focus on the importance of the “who we know” aspects of knowledge management. Many firms have seen significant growth in the past decade. At some smaller firms, everyone knows everyone, and their areas of expertise. However, as firms grow and add lateral attorneys, it becomes more difficult to really know your colleagues and the their specialties. Cross-selling legal services to existing clients becomes difficult because attorneys may not know who at their firms can assist. This session will also look at connections outside of the law firm, and discuss how social networking can help solve the “who do we know” problem. A question & answer session will follow the presentation.
4. Intranets, Portals, Web 2.0 & Enterprise 2.0 – Wed, May 20 – 3:00 PM
Knowledge Management is not all about technology, but it certainly helps. Today, we’ll discuss how intranets/portals can play a central role in your firm’s KM strategy, and can provide a single place to access much of the information that lawyers and staff need to do their jobs efficiently and effectively. We’ll also look at Web 2.0 tools (blogs, wikis, etc.) and see how they can be used both inside (referred to as Enterprise 2.0) and outside the law firm. A question & answer session will follow the presentation.
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