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Knowledge Management, Technology & Social Media for Lawyers and Law Firms

Browsing Posts in Competitive Intelligence

From Contact Networks‘ website:

Thomson, the world’s leading information company, has acquired Contact Networks, the global leader in Enterprise Relationship Management, providing social networking for the corporate market. Geoffrey Hyatt, CEO and Founder, states “Contact Networks has built a dominant leadership position with ContactNet, the first and most successful product for enterprise social networking. The best companies around the world already use ContactNet to harness the power of their relationship networks. Joining forces with Thomson continues and accelerates this rapid growth with the full resources of a global leader in information and technology.”

This should help Thomson-West compete with Lexis’ InterAction product, which is the market leader in law firm CRM.  It should also give Contact Networks a major leg up over competitor BranchIT.

LawyerKM :: Knowledge Management for Lawyers and Law Firms

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Is competitive intelligence part of knowledge management?  In some firms, CI falls under the library research staff umbrella.  And if your Library and KM groups are combined, as they are in several firms, then the answer may be yes. 

Article: Competitive Intelligence for Law Firms from law.com

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