I’m really excited to head back to Sydney, Australia to participate in Ark Group’s Knowledge Management and Innovation 2015 Conference on November 24-25, 2015 at Rydges Sydney Central.
I’ll have the pleasure of speaking on both days of the conference. On day one, I’ll be presenting a short session on KM and technology called “Working Backwards to the Technology.” The session will focus on how user experience design enhances the delivery of professional services.
On day two, I will be facilitating a half-day workshop called “The ‘How To’ in Building Cross-Departmental Collaboration for Effective Law Firm Knowledge Management.” Here’s a brief description of the workshop: Effective law firm knowledge management is not achievable solely through the efforts of a single KM department or group. Collaboration between and among all administrative departments and practicing lawyers–both individually and as members of practice groups–is essential to KM success. In this highly-interactive workshop, participants will discuss how to encourage collaboration and knowledge sharing across the administrative departments and practice groups in their firms. We will focus on communicating why knowledge management is important, how to develop a KM strategy, implementing a strategy with appropriate tactics, building the right KM team, and the always-important topic of change management.
Many of the concepts, strategies, and tactics we will address in the presentation and the workshop will come from my recently-published book, Knowledge Management for Lawyers. And, as an added bonus, all attendees at the workshop will receive a 25% discount on the cost of the book.
I’m really looking forward to heading back to Sydney to see some old friends and make some new ones. For more information about the conference, visit Ark Group’s website. I hope to see you there!